Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026

Relief Law PLLC (“Relief Law,” “we,” “us,” or “our”) respects your privacy and recognizes that individuals contacting a law firm may provide personal, sensitive, and confidential information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through relief.law, our online forms, electronic communications, and related services.

This Privacy Policy applies to information collected through our website and related communications. Information relating to an existing attorney-client relationship may also be protected by attorney-client privilege, professional confidentiality obligations, applicable law, and the terms of the applicable engagement agreement.

1. Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• Name;

• Email address;

• Telephone number;

• Mailing address;

• Preferred language;

• Information submitted through a contact or case-evaluation form;

• Information regarding the type of legal assistance you are seeking;

• Appointment or consultation information;

• Documents or records you provide to us;

• Communications sent by email, telephone, text message, website form, or other means; and

• Other information reasonably necessary to evaluate or provide legal services.

Sensitive Information

Because Relief Law provides legal services, information you provide may include sensitive personal information, including information concerning:

• Citizenship or immigration status;

• Nationality or country of origin;

• Family relationships;

• Employment;

• Financial matters;

• Government records;

• Legal or court proceedings;

• Criminal or law-enforcement matters;

• Health information;

• Religious or political activities when relevant to a legal matter; or

• Other sensitive information relevant to your legal needs.

Please do not submit Social Security numbers, complete passport numbers, financial account information, passwords, medical records, or other highly sensitive documents through a general website form unless Relief Law specifically requests that information through an appropriate method.

Information Collected Automatically

When you visit our website, we or service providers acting on our behalf may automatically collect information such as:

• Internet Protocol (IP) address;

• Browser type;

• Device type;

• Operating system;

• Pages viewed;

• Date and time of visits;

• Referring website or source;

• Approximate geographic information derived from technical data;

• Website interactions; and

• Cookie or similar technology identifiers.

2. How We Use Information

We may use information for purposes including:

• Responding to inquiries;

• Evaluating requests for legal representation;

• Conducting conflict checks;

• Scheduling consultations or appointments;

• Communicating with prospective and existing clients;

• Providing legal services;

• Preparing and maintaining legal files;

• Requesting documents or information;

• Processing payments where applicable;

• Operating, maintaining, and improving our website;

• Measuring website performance;

• Maintaining information and website security;

• Preventing fraud, misuse, or unauthorized access;

• Maintaining administrative and business records;

• Complying with legal, ethical, professional, and regulatory obligations;

• Establishing, exercising, or defending legal rights; and

• Carrying out other purposes you request or authorize.

3. Attorney-Client Relationship and Confidentiality

Submitting information through this website, sending us an email, calling or texting our office, scheduling a consultation, or otherwise contacting Relief Law does not by itself create an attorney-client relationship.

An attorney-client relationship is established only when Relief Law expressly agrees to represent you and applicable engagement requirements have been completed, including execution of an engagement agreement where required.

Information submitted by prospective clients may be subject to applicable professional and legal protections. However, you should not assume that unsolicited information submitted through a general website form or email is privileged or confidential merely because it was sent to a law firm.

Nothing in this Privacy Policy limits any confidentiality or professional obligation Relief Law may owe to an existing or prospective client under applicable law or professional rules.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, scripts, analytics tools, and similar technologies.

These technologies may be used for:

• Essential website functionality;

• Website security;

• Remembering user preferences;

• Measuring website traffic;

• Understanding how visitors interact with the website;

• Detecting errors or abuse;

• Improving website performance; and

• Advertising or campaign measurement where applicable.

Types of Cookies

Essential Cookies: Necessary for basic website operation, security, form functionality, and session management.

Functional Cookies: Used to remember preferences or improve website functionality.

Analytics Cookies: Used to understand website traffic and visitor interaction.

Advertising or Measurement Technologies: Where used, these technologies may help us evaluate the effectiveness of advertising or informational campaigns.

Third-party services integrated into our website may also use their own cookies or similar technologies subject to their respective privacy policies.

5. Managing Cookies

You may be able to control cookies through:

• A cookie-management tool provided on our website;

• Your browser settings;

• Privacy settings available through your browser or device; or

• Applicable opt-out tools provided by third-party services.

Blocking certain cookies may affect website functionality.

Where applicable law requires consent before nonessential cookies or technologies are used, we will seek to use those technologies in accordance with applicable consent requirements.

6. How We May Share Information

We may disclose information when reasonably necessary to the following categories of recipients.

Service Providers

We may use service providers that assist us with:

• Website hosting;

• Email and telecommunications;

• Information technology;

• Cloud storage;

• Cybersecurity;

• Scheduling;

• Client or case management;

• Document management;

• Payment processing;

• Website analytics; and

• Other administrative or professional services.

Such providers may process information on our behalf as necessary to perform services for Relief Law.

Legal and Professional Service Providers

Where appropriate, information may be shared with:

• Attorneys;

• Employees;

• Paralegals;

• Contractors;

• Interpreters;

• Translators;

• Experts;

• Consultants;

• Co-counsel;

• Local counsel; or

• Other professionals involved in providing requested legal services.

Government Agencies, Courts, and Other Parties

When an attorney-client relationship exists, information may be disclosed to courts, government agencies, opposing parties, counsel, experts, witnesses, or other persons when:

• Authorized by the client;

• Reasonably necessary to provide legal services;

• Permitted by applicable professional rules; or

• Required by law.

Legal Requirements

We may disclose information when required by:

• Applicable law;

• Court order;

• Subpoena;

• Government request;

• Professional obligation; or

• Other lawful process.

We may also disclose information when reasonably necessary to protect the rights, security, or property of Relief Law, our clients, or others.

7. Sale of Personal Information

Relief Law does not sell personal information submitted through a case evaluation, consultation, or legal representation for third parties’ independent marketing purposes.

We do not sell information concerning a client’s or prospective client’s legal matter for monetary consideration.

Certain website analytics or advertising technologies, if used, may permit service providers to process website or device information. You may have rights to opt out of certain uses under applicable privacy laws.

8. Email Communications

Email communications are not always secure.

Although Relief Law takes reasonable precautions, we cannot guarantee the security of information transmitted through ordinary email.

Existing clients should use secure portals or other methods provided by Relief Law when instructed to do so.

You should not transmit highly sensitive information through ordinary email unless specifically requested.

9. Text Messages and Mobile Information

If you voluntarily provide a mobile telephone number and request or consent to text-message communications, Relief Law may use text messaging for purposes such as:

• Consultation scheduling;

• Appointment reminders;

• Requests for information or documents;

• Case-related administrative communications;

• Legal-service communications; and

• Other communications you request or authorize.

Message frequency may vary. Message and data rates may apply.

Where applicable, you may reply STOP to opt out of nonessential SMS communications.

Consent to receive marketing text messages is not a condition of receiving legal services.

Mobile telephone numbers, SMS opt-in information, and messaging consent information will not be sold or provided to third parties for their independent marketing or promotional purposes.

Opting out of text messages does not prevent Relief Law from contacting you through another appropriate method regarding an existing legal representation.

10. Telephone Calls

Telephone calls with Relief Law may be recorded or monitored for purposes such as:

• Quality assurance;

• Training;

• Documentation;

• Security; or

• Business administration.

Recording will be conducted only where permitted by applicable law, and notice or consent will be provided where legally required.

11. Data Security

Relief Law maintains administrative, technical, and physical safeguards that we consider appropriate in light of the nature and sensitivity of the information involved.

These measures may include reasonable controls relating to:

• Access to information;

• Authentication;

• Electronic systems;

• Data storage;

• Service providers;

• Cybersecurity; and

• Internal information-handling practices.

However, no website, email system, cloud service, storage system, or electronic transmission method can be guaranteed to be completely secure.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to inquiries;

• Evaluate potential representation;

• Conduct conflict checks;

• Provide legal services;

• Maintain legal and business records;

• Comply with professional or legal obligations;

• Resolve disputes;

• Prevent fraud or security incidents; and

• Establish, exercise, or defend legal rights.

Client files may be subject to separate retention requirements established by law, professional obligations, engagement agreements, or firm policies.

Different categories of information may therefore be retained for different periods.

13. Privacy Rights

Depending on your residence and applicable law, you may have certain rights concerning personal information.

Where applicable, those rights may include the right to:

• Confirm whether we process your personal information;

• Access certain personal information;

• Correct inaccuracies;

• Request deletion;

• Obtain certain information in a portable format;

• Withdraw consent where processing depends on consent;

• Opt out of qualifying targeted advertising;

• Opt out of a qualifying sale or sharing of personal information; or

• Opt out of certain qualifying profiling activities.

These rights are subject to applicable exceptions.

Legal obligations, professional responsibilities, attorney-client confidentiality, privilege, record-retention requirements, security obligations, or legal claims may limit or prevent us from fulfilling a particular request.

14. Privacy Requests

Privacy-related requests may be submitted by email to:

info@relief.law

Please use the subject line:

Privacy Request

You may also send a request by mail to:

Relief Law PLLC
Attn: Privacy Request
7324 Southwest Fwy, Suite 400
Houston, Texas 77074
United States

We may request information reasonably necessary to verify your identity before fulfilling a request.

Where applicable law provides a right to appeal a privacy decision, you may submit an appeal using the same contact information and identify your communication as a Privacy Appeal.

15. Children’s Privacy

Our website is intended for individuals seeking legal information or legal services and is not directed toward children under 13.

Relief Law may receive information relating to minors when a parent, guardian, family member, or other authorized person seeks legal services involving a child.

16. Third-Party Websites and Services

Our website may contain links to:

• Government websites;

• Courts;

• Social-media platforms;

• Scheduling providers;

• Payment providers;

• Maps;

• Video providers; or

• Other third-party websites and services.

Relief Law does not control the privacy or security practices of independent third parties.

Your interaction with those services may be governed by their own privacy policies and terms.

17. International Visitors

Relief Law is based in the United States.

If you access our website or contact us from outside the United States, your information may be transferred to, stored in, or processed in the United States.

Where the privacy laws of another jurisdiction apply to our processing, we will address applicable requirements as required by law.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our services;

• Website technology;

• Business practices;

• Security practices; or

• Applicable law.

The “Last Updated” date appearing at the top of this page identifies the most recent revision.

19. Contact Us

Questions concerning this Privacy Policy may be directed to:

Relief Law PLLC
7324 Southwest Fwy, Suite 400
Houston, Texas 77074
United States

Telephone: +1 346-660-1957
Email: info@relief.law
Website: relief.law